Number of Calls Analysed

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How Many Calls How many calls per agent per month do you analyse for quality purposes? I was expecting the average answer to come out in the region of 4-6 calls per month. However the survey is showing a different [&hellip.
Number of Calls Analysed
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Number of Calls Analysed
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Number of Calls Analysed
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Number of Calls Analysed
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Number of Calls Analysed
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Number of Calls Analysed
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Number of Calls Analysed
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Number of Calls Analysed
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Number of Calls Analysed
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